Technical Service Specialist (m/f/d) - Central Europe
Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers' products, whether against heat, light, corrosion, abrasion, moisture, or chemicals, and add dimension and beauty with colorful finishes.
We are currently looking for a Technical Service Specialist (m/f/d) - Central Europe to join our team in our General Industrial Business Unit. This is a fully remote position, which can be situated anywhere in Central Europe (FR, BE, NL, D, PL, AT).
Key responsibilities
- Provide onsite technical support to customers
- Manage line trials to develop new business
- Partner with Area Sales Managers on solution-based selling
- Conduct plant/process audits and deliver improvement reports
- Manage technically driven accounts to grow business and retain customers
- Investigate and resolve quality issues
- Handle technical aspects of quality claims
- Build strong relationships with key accounts
- Deliver technical training programs, theoretical and practical
- Liaise with suppliers and partners
- Contribute to the EMEA technical team
- Conduct Approved Applicator audits
- Manage the lab
Key competencies
- Dynamic and goal-oriented
- Strong communication and networking skills
- Willing to travel around 50% in Central Europe and the UK
- Independent and team player
- Professional and ethical mindset
- Ability to represent the Axalta brand
Skills and Knowledge
- Strong coatings or chemical background
- Minimum 5 years of relevant experience in powder coatings
- Strong organizational and prioritization skills
- Fluent English is required; Dutch, French or German is a plus
- Strong written and presentation skills
Benefits
This role is eligible for benefits such as health insurance and paid time off. The actual offer will be at the company's sole discretion and determined by relevant business considerations, including the final candidate's qualifications, years of experience, skillset, and geographic location.