Softpoint Trusted Quality GmbH

requirements into smart solutions? Then you’ve come to the right place! Your responsibilities Planning, designing, and configuring GRC digitalization projects and programs for our clients is a key part of your role — always with a focus on regulatory frameworks such as DORA, NIS2, and the BSI IT-Grundschutz In various industries, you provide expert advice on Governance, Risk, and Compliance (GRC) programs, including areas like Enterprise/Operational Risk Management, Regulatory Compliance, Cybersecurity, Internal Control, Audit, and Business Continuity This involves analyzing business processes, gathering requirements, and developing tailored solutions as part of our comprehensive GRC portfolio Based on the processes developed jointly with the client, you take responsibility for ...

requirements analysis and the definition of user stories Creation of solution architectures, implementation concepts and documentation of technical solutions Taking responsibility for sub-projects and work packages, as well as managing the development team Independent implementation of customer requirements (user stories) in ServiceNow (partially) Assumption of quality assurance tasks in ESM projects Your profile Successfully completed studies in the field of computer science or business informatics or comparable professional training/experience. Experience in the conception and introduction, as well as the operation of ITSM or ESM solutions, ideally on the basis of ServiceNow or other solutions from vendors like HP and BMC Ideally, you already have relevant certifications, e.g. ...

requirements and conception of technical solutions Configuration/development of ServiceNow according to defined customer requirements Documentation of technical solutions Estimation of development efforts for work packages You will also moderate customer workshops to coordinate detailed questions regarding the requirements You will also take on quality assurance tasks in ESM projects Your profile Successfully completed studies in the field of computer science or comparable qualification Ideally implementation experience in the area of ServiceNow, but also as a career changer, e.g. Universal CMDB, Operations Bridge, Network Node Manager, SMAX Experience with Web Services (SOAP / REST) Ideally knowledge of service management processes Good written and spoken English Willingness to travel ...