Who we are. What we do.

We are Bystronic – a global technology company passionate about shaping the future of industrial manufacturing. We want to work with people who support us in creating new possibilities for connected sustainable production worldwide.
As a leading partner for solutions for sheet metal and material processing, we combine laser cutting technology, press brakes, automation, and software with innovative laser applications for new materials and processes.

What you will be doing

• Location preferences (IN, IL, OH, AR, FL, SD, ND, CO, MN, SC, OK, KS)
• Installing Bystronic machines at customer sites: ready for start- up according the Bystronic requirements
• Assembling electric, pneumatic and hydraulic installations 
• Maintaining Bystronic machines at customer sites and repairing electrics, pneumatics and hydraulics
• Completing and communicating required reports such as:
  • Service reports and support request forms
  • customer feedback 
  • and installation documentation in the CRM.    
• Following and initiating quality improvements per ISO guidelines   
• Instructing customers on 
  • machine safety
  • simple maintenance at customer locations      
• Giving the customer technical advice if required   
• Assisting the customer with physical activities (such as loading/unloading equipment)      
• Requesting spare parts from stock and the respective delivery to the customer            
• Assisting in the consultation of sales and service offers     
• Supporting the installation and operation of machines on fares and exhibitions          
• Being responsible for solving and tracking quality complaint

Your education & experience

Technical school, apprenticeship, college or bachelor degree in electrical or mechanical engineering or related field.   

Work experience of max.1 year of related experience in mechanical engineering, laser cutting/ bending technology preferred. 

What you need to succeed

• Communication: Able to communicate and explain situation effectively & clearly

  Acts with courage: Will stand up and be counted. Doesn’t shirk from personal responsibility.

  Honesty & trustworthy: Maintaining the standard of honesty, trustworthiness and integrity all the time.

  Interpersonal savviness: Ability to build and maintain solid working relationships with colleagues, superiors, and direct reports

  Demonstrate empathy: Understands the client’s problems and concerns and displays a motivation to be helpful

  Accommodating to clients: Able to balance client’s and own organization’s needs to make sure that the client is satisfied

  Level -Headedness/Composure: Remains cool under pressure. Stays calm and even-tempered when handling crises, stressful situations, continuous change, or unexpected developments.

  Works well with supervisor: Responds to coaching; honest and respectful of supervisors

  Dealing with uncertain situations: Able to deal with uncertain or ambiguous situation

  Decides and acts without having the total picture; comfortably handles risk and uncertainty.

  Develops technical knowledge: Learning agility, learns new things quickly and can apply the knowledge on the job.

  Follows rules & regulations: Understands and follows rules & regulations. 

  Staying on task: Spends his/her time and the time of others on what’s important on an efficient way

What’s in it for you

• PTO
• Benefits (Medical, Dental, Vision, STD LTD)
• Life Insurance
• Paid Holidays 
• 401k with 100% match up to 5%

People power our purpose

Imagine working in an environment that helps move the company to the next level, where your passion, values, and skills are integral to impacting industrial manufacturing and beyond. At Bystronic, this can become your reality. Our people are the edge to drive and nurture our ambitions and continued success. Together we have created a culture where our people are central, inspiring us to make decisions that best serve them and are aligned with our purpose. As much as we are in a technology business, human beings drive real change.