Head of People Operations (m/f/d)

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Your first 12 to 18 months

• Bring together our distributed HR Operations team under one shared global service delivery model with clear roles and service levels with a primary focus on Germany and the DACH Region. 

• Build one company-wide standard for administrative processes, including documented standard operating procedures, a central template library and automated HRIS self-service workflows. 

• Define, track, and elevate Service Level Agreements (SLAs) to drive continuous improvement and accountability across HR services. 

• Standardize HR policies and operational workflows across multiple business units and sites, with targeted execution in Germany. 

• Centralize fragmented HR activities to build a cohesive, scalable shared-services delivery model. 

• Create clear, comprehensive Standard Operating Procedures (SOPs) to safeguard compliance and process consistency.

• Lead and develop the global HR Operations team, driving accountability, collaboration, and service excellence (with a focus on Germany, Poland, India, USA, Malaysia). 

• Own end-to-end employee lifecycle administration across all operating countries so contracts, changes, certificates and offboarding documents comply with local employment laws and service levels. 

• Ensure the effective delivery of global HR operations across the employee lifecycle, with a strong focus on compliance, standardization, and operational efficiency. 

• Lead HR systems, automation, and process improvement initiatives to enhance employee and manager experience. 

• Maintain operational controls, documentation, and audit readiness while monitoring key performance indicators and driving continuous improvement. 

• Provide guidance and expertise on global HR policies, processes, and vendor management to support consistent execution across regions. 

• Act as a project owner/lead across various People projects. 

• Own monthly and annual multi-country payroll coordination, validation checks and statutory tax, social security and pension filings with internal specialists and external providers. 

• Min. 7 years of relevant and progressive experience within People function in Germany. 

• Proven people management experience leading, coaching and developing HR operations and payroll team, with a focus on Germany. 

• Substantial hands-on experience managing end-to-end HR operations and multi-country payroll coordination in compliance with local labor, tax, social security and data protection (GDPR) regulations. 

• Proven track record of owning or managing a central HR information system (HRIS), including digital workflows, master data governance, payroll interfaces and shared service standards. 

• Fluent in German and English. 

• Based in Germany with the right to work and live in the EU. 

Hybrid model 40% onsite.

Equal opportunities: We are an equal opportunities employer and welcome applications from all qualified candidates. Selection decisions are based solely on job-related qualifications, and in line with the EU Pay Transparency Directive we do not ask for current or past salary.